Privacy

Version of 11 November 2026

Draft. A lawyer checks this policy before the shop opens.

Who is responsible

rempace s. r. o., Dobrovičova 16, 811 09 Bratislava, Slovakia, Company ID (IČO) 56357931. E-mail: hello@thelisteningrain.com.

What we use, and why

• Your answers for a vision board, or the words of a custom request: to make your board, to answer your request and to show your order back to you. What you write can say something personal about you (for example about your health or your beliefs). We use it only because you ask us to and agree to it on the payment page, or by sending the request (GDPR Art. 6(1)(b) and Art. 9(2)(a)). An energy blend, an angel number and a sound from the library need nothing from you but your e-mail.
• Your e-mail address: to send you the order confirmation and the link to what you bought, and to answer you (Art. 6(1)(b)).
• Payment details: Stripe processes your payment. We never see your card number. We keep the payment record for 10 years because accounting law requires it (Art. 6(1)(c)).
• Technical data: our servers briefly see your IP address to protect the shop from abuse (Art. 6(1)(f)).

Who helps us

• Stripe (payments and the order record),
• Cloudflare (storing your files),
• Resend (sending e-mails),
• Vercel (running this website).

Some of them are in the United States. Transfers are covered by the EU–US Data Privacy Framework or by the EU standard contractual clauses.

How long we keep it

Your name and your answers are deleted 12 months after delivery, or sooner if you ask. A request you send stays in our e-mail until it is answered and [how long: to be added]. The payment record stays for the period accounting law requires, without your answers.

Cookies

This website uses no cookies and no tracking. While you fill in the form, your browser keeps your draft on your own device, so it is still there if you come back from the payment page. Stripe's payment page uses its own cookies, described in Stripe's privacy policy.

Your rights

You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to its use, and you can withdraw your consent at any time. Write to hello@thelisteningrain.com. You can also complain to the Slovak data protection authority (Úrad na ochranu osobných údajov Slovenskej republiky) or to the authority in your country.