Terms

Version of 11 November 2026

Draft. A lawyer checks these terms before the shop opens.

1. Who we are

The Listening Rain is a brand of rempace s. r. o., Dobrovičova 16, 811 09 Bratislava, Slovakia, Company ID (IČO) 56357931, VAT ID [VAT ID or "not a VAT payer"], registered in [register]. E-mail: hello@thelisteningrain.com. In these terms "we" means this company and "you" means the person who orders.

2. What you buy

An energy blend is a set of pure tones that your browser plays live on your own page. An angel number is the message of the number you chose, written by us in the tradition of angel numbers, and its sound, which your browser plays live on your own page. Neither comes as a file.

A sound from the library is one audio file (M4A). It was made once with an audio model; it is not a recording of a real place.

A vision board is made for you by hand from your answers to our questions and is sent to you as a PDF.

A custom request is a question, not an order: you tell us what you would like, and we reply with what we can make and its price. A contract exists only when you accept that offer and pay.

3. Price and payment

The price is shown before you pay. Prices are in euros and are final; any VAT is included. You pay through Stripe. The contract is concluded when Stripe confirms your payment.

4. Delivery

An energy blend, an angel number and a sound from the library are yours the moment your payment is confirmed: your own page opens, and we e-mail you its link. Keep the link, it is your key. Please save a downloaded file to your phone or computer. [How long the page stays open: to be added.]

A vision board is sent to your e-mail as a PDF [delivery time].

5. What you write

You are responsible for what you write in the questionnaire or in a request. Please do not write anything unlawful, hateful, or private information about another person. We may refuse such an order and refund you in full. We never publish what you wrote.

6. Right of withdrawal

As a consumer in the EU you usually have 14 days to withdraw from a contract made online. When you pay, the payment page asks you to agree to these terms and to ask us to begin right away.

For an energy blend, an angel number and a sound from the library this means that they are opened for you at once, and you confirm that you then lose the right of withdrawal.

For a vision board it means that we start making it at once, and you confirm that you lose the right of withdrawal once it is delivered. Until delivery you can withdraw at any time by e-mail to hello@thelisteningrain.com; we refund the full price within 14 days, to the card you paid with.

7. If something is wrong

If your page does not open, a sound does not play, a file is damaged or a board does not match your answers, write to us. We fix it, and if we cannot, we refund you. Your statutory rights for digital content that is not as agreed apply in full.

8. What these things can and cannot do

Tones, sounds, the message of a number and a vision board are for calm, focus and your own reflection. They do not promise any result, and they are not medical, financial or other professional advice or treatment. Do not listen to an energy blend while driving or operating machines.

9. Using what you buy

Everything you buy is for your personal use. You may keep it on all your devices and share it with family and friends. You may not sell it or use it commercially. The software, the texts and the sounds remain ours; you get a lasting personal licence.

10. Questions and disputes

Write to hello@thelisteningrain.com; we answer within 3 working days. If we cannot agree, consumers in Slovakia can turn to the Slovak Trade Inspection (Slovenská obchodná inšpekcia) as the body for alternative dispute resolution; consumers elsewhere in the EU can turn to the ADR body of their country. Slovak law applies, without taking away the protection that the law of your country gives you as a consumer.